Overview
Advance Helicopters is committed to protecting and respecting your privacy.
This webpage tells you the data protection and privacy practices for AdvanceHelicopters.com, specifically:
•What personally identifiable information is collected
•Which organisation is collecting this information
•How this information is used
•Our policy on sharing this information
•How we protect your information
•How you can correct any inaccuracies in this information
Plain English Summary
We take your privacy very seriously.
Children (under 18s) are not eligible to use our services and should not submit any personal information to AdvanceHelicopters.com.
CookieLawInfo.com does not actively track you as an individual.
Should you send us an email via the contact form, your name, email address and message will be emailed to us (as you would expect). This information is kept private. We will store this information within our own email system so that we are able to respond to you.
Should you comment on a blog post or web page on this site, then your name, email address, IP address and message will be stored in our website database (as you would expect). This makes your name, website address and comment (but not your email address) viewable by the general public on the website.
The website does use some cookies when you browse this website. These are used to ensure proper running of this website, and also to help us improve your experience when browsing.
We do not use 3rd Party / Tracking / Advertising cookies.
If you don’t know what cookies are or if you would like to find out more – here is a great beginners guide from the BBC.
NONE OF THE INFORMATION WE GATHER VIA COOKIES IDENTIFIES YOU AS AN INDIVIDUAL – IT IS ALL ENTIRELY ANONYMOUS.
The cookies we use are detailed below:
| Cookie | Type | Duration | Description |
|---|---|---|---|
| Cookie Footer | Persistent | One year | In the header of each web page on this site you will see a message alerting you of our privacy and cookie policy. If you've seen this message once, you probably won't want to see it again. We use a cookie to remember this setting. User data is all anonymous. |
| Google Analytics | To understand how people use our site, and to discover areas on our site with issues, we use Google Analytics. Most websites use some sort of analytics program like this. The data it collects helps us see things like how many people visit our site, which country they are from, how many pages they visited, how fast our site loaded, and so on. All data collected is completely anonymous, it does not identify you as an individual in any way. | ||
| Post Comment | Persistent | One year | If you leave a comment on the website e.g. on our 'Social' page, then a cookie may be stored to 'remember' your email address for the next time you post (should you choose the "remember me" option). |
| WooCommerce | Persistent | Two days / One year | WooCommerce is the eCommerce system that runs on this website. It uses cookies for the purchasing of gift vouchers to ensure that you keep the correct products in your cart. If you register when you complete your purchase (not required) then it will store an extra cookie with your user details on. If you checkout anonymously then all cookies will expire a maximum of two days after your visit to our site. |
| WordPress | Persistent | One year | WordPress is the Content Management System (CMS) that runs this website. It uses a cookie when logging in and out and is essential for proper website operation. It is only set if you are a registered user, so for most people it is not set at all. User data is all anonymous. |
To delete the cookie used to remember if you have viewed this policy or not, click here: Delete Cookie
To find out how to delete all cookies, please read the documentation or help pages for the web browser that you use.
Which organisation is collecting this information
AdvanceHelicopters.com is a website owned by Advance Helicopters Limited, a UK-based Flight School.
How this information is used
If you have chosen to share it with us, we use your email address to contact you in reply to your message, or to send you other email updates. If you have entered your email address to leave a comment on the blog, it is used to identify your comment, however it is not displayed on the website or shared with any third party.
We may also use your email to help resolve issues or disputes, for example if you tell us that you cannot see any of your posts on the website, we would probably search our database using your email address to help diagnose the problem.
Our disclosure of this information
We do not share your personal information or email address with third parties.
Online Purchases
When you purchase gift voucher(s) through the Advance Helicopters website your name, address, email and contact number will be stored in our purchasing system, Woo-commerce. You may, of course, purchase a gift voucher in person without supplying the aforementioned personal data. Please be assured that we do not share your personal details with any other company without your consent.
Self-fly Hirers
If you are a student training with us towards a pilots licence or you self-fly hire aircraft from us then we will have certain details as paper copies – usually these are name, address, DOB, address, phone number and email address. These are kept securely in a locked filing cabinet in our office. Many of your details will also be stored in our accounts system, Xero.
Newsletters
As part of the registration process for our e-newsletter, we collect personal information. We use that information for a few reasons: to tell you about stuff you’ve asked us to tell you about (such as the newsletter); to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied. We don’t rent or trade email lists with other organisations and businesses.
Email opt-out
Just like you, we hate spam. We do not send you spam emails.
You may opt-out of our emails at any time by contacting us using the info email address.
Protection of your information
AdvanceHelicopters.com uses best endeavour to safeguard the confidentiality of your personally identifiable information but we do not use encryption (such as SSL) or firewalls to further protect the information as it travels across the Internet. We do not believe that the personal information we collect warrants this level of security. It is important to be aware that there is no such thing as “perfect internet security”.
How to correct inaccurate information
Once posted, you cannot change or remove any comments you have submitted on our website pages and/or posts. However, if you would like to have this information removed please contact us and we will do this for you.
How to contact us
Please use the contact form on this site to contact us.
Changes to the Privacy Policy
From time to time we may update this Privacy Policy in line with website changes that may affect the personal information we gather about you. It is assumed that you accept such changes if you continue to use the site and services. If you do not accept such changes then you should stop using AdvanceHelicopters.com’s website and services, and contact us (details above) if you would like any information removed.